Are Thomas Cook Airlines & Germany’s Condor Headed For A Grounding In The Near Future?

Written by Sebastian Powell @ LoyaltyLobby

Voices are getting loud that Thomas Cook Airlines & Germany based Condor could he grounded soon, following reports that Thomas Cook needs 200 Million British Pound to satisfy creditors and continue operations. This could present grave risk for a lot of holidaymakers especially from the UK and Germany who are looking forward to their fall/winter […]

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Reader Question: What Is The Lufthansa Welcome Lounge At Frankfurt Airport & How To Get In?

Written by Sebastian Powell @ LoyaltyLobby

Today we have a Reader Question I received last week concerning the Lufthansa Welcome Lounge at Frankfurt Airport and I promised the reader to write about this after visiting it next time. I actually planned either way to stop by the Welcome Lounge this week following my arrival on Lufthansa from Bangkok so this was […]

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The Gulf Blockade Is Crushing Qatar Airways Financially As Carrier Reports $639 Million Loss

Written by Sebastian Powell @ LoyaltyLobby

It appears that the gulf blockade has an increasingly worse effect on Qatar Airways as the airline just reported a US$639 million loss for the financial year 2018/2019 despite increased revenues. The loss represents a 10-fold increase compared to the previous year which isn’t a good sign at all if the situation can’t be resolved. […]

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Update: Lufthansa Irregular Operations Rebooking Policies For First Class Award Passengers

Written by Sebastian Powell @ LoyaltyLobby

Earlier this week we had a case where one of our readers experienced a very bad situation while missing his flight in Lufthansa First Class and several employees refused to rebook him to another flight citing internal regulations to only use award space (several days later). We got in touch with Lufthansa and asked for […]

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American AAdvantage Hotel Points To Miles 25% Conversion Bonus From Select Programs Through October 30, 2019

Written by Sebastian Powell @ LoyaltyLobby

American Airlines AAdvantage has launched a 25% conversion bonus when transferring points from hotel loyalty programs over to AAdvantage in from now through October 30, 2019. Remember that you can stack this promotion with extra bonuses some programs give out when transferring in large increments such as Marriott Rewards. You can access American AAdvantage’s website […]

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Too Fat To Fly? Air India Sets Flight Attendants On Diet With Low Fat Inflight Meals

Written by Sebastian Powell @ LoyaltyLobby

Air India seems to have an obsession with the weight of their flight attendants and once again made headlines for setting their crew on diet by catering them low fat meals for the journey. The company has previously grounded members of their staff for being overweight which caused a lot of controversy over employment policies. […]

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Lufthansa Policy Change, Refusing To Rebook First Class Award Tickets During Irregular Operations?

Written by Sebastian Powell @ LoyaltyLobby

A reader reached out to us inquiring about a situation he had with Lufthansa while flying First Class, experiencing a cancellation with the airline refusing to rebook him to an alternate flight citing “no award space available”. Per EU regulation EC261/2004 airlines are required to provide support to passengers and rebook them to ANY available […]

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Travel Agent Indicted For Defrauding Delta Air Lines SkyBonus Program Of 42 Million Miles

Written by Sebastian Powell @ LoyaltyLobby

A Chicago based travel agent has been indicted for wire fraud after adding his customers tickets to a variety of Delta Air Lines SkyBonus accounts, skimming off 42,000,000 miles in a 13 months period. Delta SkyBonus is a program for companies to sign up employees in order to earn points for business trip, separate from […]

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Lufthansa Miles&More Fall/Winter Promotion: “Flytime” With Targeted Offers For Additional Award Miles

Written by Sebastian Powell @ LoyaltyLobby

Lufthansa Miles&More has published it’s new Fall/Winter Promotion beginning on October 1st 2019 called “Flytime” that includes targeted offers where members can earn additional miles. The campaign will be running until December 31st 2019 (inclusive) so 3 months in total for members to reach their individual targets set by the program. All targets for this […]

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Grand Hyatt Beijing Guests Locked In The Hotel And Placed Under Curfew For The Next Two Weekends Due To China Anniversary Functions

Written by Sebastian Powell @ LoyaltyLobby

I just received an absolutely crazy email from the Grand Hyatt Beijing, China that all guests will be placed under curfew and locked inside the hotel during the upcoming two weekends evenings due to local functions of China’s 70th anniversary. The Grand Hyatt at Oriental Plaza is located close to Tianamen Square and right on […]

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Travel Websites Advertising To Book Round Trip Tickets To Use As One Way (Throw Away Ticketing) – Is This Legitimate?

Written by Sebastian Powell @ LoyaltyLobby

While searching for a flight from Frankfurt to Vancouver on random dates I noticed that some travel sellers now actively advertise so called “throw away ticketing” which means only using a portion of a return ticket. Airlines generally frown upon passengers deliberately booking a ticket with the intention to not use the return flight, some […]

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Whine Wednesday: Frequently Missing Points For Flights Credited To Alliance Partner Programs

Written by Sebastian Powell @ LoyaltyLobby

Our Whine Wednesday this week is about airlines who have a tendency of not properly reporting flight activity to their partner frequent flyer programs which the passenger entered for the respective trip. While nowadays most airlines manage to properly administer their loyalty credits and it’s easier to claim them with some programs there are certain […]

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Avianca LifeMiles: Up To 145% Bonus For Buying Miles Until October 2, 2019

Written by Sebastian Powell @ LoyaltyLobby

Avianca LifeMiles has launched their latest promotion for buying LifeMiles and is offering up to 145% bonus for purchases made until October 2, 2019. LifeMiles members can purchase up to 200,000 miles every calendar year before any bonuses. Some members may occasionally have higher targeted offers. You can access this offer on Avianca’s website here. […]

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Air Canada Aeroplan Hotel Points To Miles 30% Conversion Bonus Between September 9-22, 2019

Written by Sebastian Powell @ LoyaltyLobby

Air Canada’s Aeroplan program has launched a 30% conversion bonus when transferring points from hotel loyalty programs to Aeroplan in between September 9- 22, 2019. Remember that you can stack this promotion when transferring in 60,000 points increments as you get an additional 5,000 miles bonus making it 25,000 miles. You can access Aeroplan’s website […]

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Bankrupt Icelandic Airline WOW AIR Plans To Resume Flights This Fall With Help Of U.S. Investors (Yes, Seriously!)

Written by Sebastian Powell @ LoyaltyLobby

Roughly half a year after WOW AIR went bankrupt and thousands of people were stranded all over the place a group of U.S. investors plans to have the airline take off again as soon as next month. In a press conference this week, Michele Ballarin, the chairman of the American aviation company USAerospace Associates said […]

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Compensation Clinic: Cathay Pacific First Class Problems, $100 Cash Reimbursement

Written by Sebastian Powell @ LoyaltyLobby

Our weekly Compensation Clinic is handling a Cathay Pacific Customer Relations case I filed after a recent First Class flight I had with the carrier to/from San Francisco. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover a Compensation Clinic case […]

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Chase Ultimate Rewards Adds Emirates Skywards As Transfer Partner, Should You Move Your Points?

Written by Sebastian Powell @ LoyaltyLobby

In an effort to make their Ultimate Rewards Program more appealing, Chase added yet another transfer partner and this time it’s Emirates Skywards. Chase cardholders with UR points can now transfer points to Emirates in real-time in order to redeem points for a desired redemption. Chase has added a few new partners recently in order […]

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Disgruntled American Airlines Mechanic Arrested In Miami For Sabotage Of Aircraft’s Navigation System

Written by Sebastian Powell @ LoyaltyLobby

The clash between American Airlines and their mechanics union took an unexpected turn on Thursday when one of their employees in Miami was arrested and charged with sabotaging an aircraft. It is alleged that the mechanic messed around with the planes navigation system because of the labor dispute between American and their mechanics which as […]

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Fabulous Fridays: Hyatt Credit Card Holders Get $250 Off Their All Inclusive Holiday At Hyatt Ziva / Hyatt Zilara

Written by Sebastian Powell @ LoyaltyLobby

This weeks Fabulous Friday is about a new promotion for Hyatt Credit Card holders offering a US$250 cash back on a spend of at least $500 with Hyatt Ziva or Hyatt Zilara vacation properties. Members who hold the Hyatt Visa card by Chase can receive up to 50% back depending on how much their stay […]

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