United, following Delta’s lead, extends elite status for all Premier members and more

Written by Zach Griff @ The Points Guy

Well, that was quick. In response to Delta’s announcement Sunday morning extending elite status for another year, United’s just made its move. Like Delta, United is extending status to all its current Premier members through the end of the 2021 program year, which ends on January 31, 2022. A United spokesperson confirmed to news to …

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All major US airlines cut in-flight service, lounge access due to coronavirus

Written by Zach Griff @ The Points Guy

Airlines around the world have been overwhelmed by the effects of the novel coronavirus, with many slashing routes and parking jets. In the U.S., American Airlines announced plans to cut its domestic schedule by 30% in April and 80% in May, and Delta Air Lines plans to ground half of its fleet. United Airlines has cut …

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American improves basic economy with paid advanced seat selection option

Written by Zach Griff @ The Points Guy

Perhaps the most unwelcome change in the airline industry in the last decade was the introduction of basic economy fares. These bare-bones tickets stripped out many of the typical inclusions you’d find in a regular coach fare: things like seat selection and the ability to earn full miles. (Delta’s the sole outlier of the Big …

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United repatriation flights bring 2,500 Americans home amid coronavirus outbreak

Written by Zach Griff @ The Points Guy

Though now’s not the time to travel, some international travelers were left stranded by immediate border closings and government travel restrictions while already out of the country on vacation or business. Due to these restrictions, flight schedules have been changing daily, meaning that there’s no guarantee that a return flight will operate as planned. As such, this …

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No, Southwest didn’t devalue its Rapid Rewards program overnight

Written by Zach Griff @ The Points Guy

Each month TPG publishes a comprehensive set of valuations for most loyalty programs. We’re constantly tweaking the metrics we use to inform the values, and we always take into account recent news or devaluations in our updates. On the surface, Southwest seems to have changed the value of its points yesterday, March 28. But when …

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How do you cancel airline tickets issued by a travel agency?

Written by Zach Griff @ The Points Guy

In light of the coronavirus pandemic, many passengers are understandably looking to cancel or postpone their upcoming flights. Airlines have relaxed waivers for changes and some are even issuing promotional travel credit if you decide to cancel your trip entirely. Plus, many airlines are making sweeping changes to their schedule, which means that your flight …

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You are entitled to a refund for your canceled flight — even if the airline says you aren’t

Written by Zach Griff @ The Points Guy

Airlines are in a bind. Because of the coronavirus outbreak, passengers are scrambling to postpone or cancel upcoming travel. Governments across the world are also adding travel restrictions, and some are even closing borders. Airlines are responding to this massive reduction in demand by canceling (or significantly rescheduling) flights. With very few new bookings, the …

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All about airline-ticket expiration policies

Written by Zach Griff @ The Points Guy

In light of the coronavirus outbreak, many passengers are understandably concerned about their upcoming travel. Even if the airlines haven’t canceled flights, flyers are deciding that it’s better to stay home to flatten the curve. Many will then end up with unused tickets, sans change fees. While this might sound great in theory, the truth …

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Why you should think twice before accepting an airline voucher — even with a bonus

Written by Zach Griff @ The Points Guy

The coronavirus pandemic has already taken a massive toll on the travel industry. Airlines are struggling to stay afloat, some have already ceased operations and others are making major schedule cuts to ensure short-term survival. To maintain cash flow, they’re doing all that they can to restrict refunds for canceled flights. Many are even offering …

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Amex closing all Centurion Lounges in light of the coronavirus outbreak

Written by Zach Griff @ The Points Guy

The coronavirus pandemic is taking a massive toll on the travel industry. We’ve seen airlines slash capacity at unprecedented rates, and hotels are already laying off employees. The latest company to announce changes due to the virus is Amex. It’s now closing all Centurion Lounges worldwide effective Saturday. “As the health and safety of our Card …

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This is where U.S. airlines are parking their biggest planes during the coronavirus pandemic

Written by Zach Griff @ The Points Guy

The coronavirus pandemic is taking a massive toll on the world. It’s affecting everyone, including almost all businesses. Perhaps the hardest hit is the travel industry — and specifically the airlines. As such, we’ve seen all the major U.S. airlines significantly scale back their flying. American, Delta and United are all expediting route cuts, and have …

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United updates its schedule change policy for the fourth time in light of coronavirus outbreak

Written by Zach Griff @ The Points Guy

United’s made a whopping four customer-unfriendly updates to its schedule change policy in just one week. In light of the coronavirus pandemic, all major U.S. airlines have been forced to cancel hundreds of flights. In a likely effort to conserve cash and limit how many refunds it distributed, United decided to change the refund guidelines …

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Why the United Airbus fleet offers easy first-class upgrades

Written by Zach Griff @ The Points Guy

United’s been very busy upgrading its long-haul aircraft with Polaris pods and Premium Plus seats. At the current pace, the airline, on average, is adding or retrofitting one aircraft with these cabins every ten days. But this fleet renewal project isn’t limited to wide-body planes. The domestic workhorses are also seeing improvements. Late last year, …

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