Airlines get their service animal policies in line with DOT rules

Written by Zach Wichter @ The Points Guy

You may have noticed updates to your favorite U.S. airline’s service animal policy recently. There’s a reason for that. Earlier this summer, the Department of Transportation released a statement of enforcement priorities for service animal regulations, and airlines have been evaluating and updating their policies to get into line with the DOT’s guidance. Now, it …

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Small, medium or large? Airbus now divides its planes by range, not size

Written by Zach Wichter @ The Points Guy

Airbus planes will now be divided into three types: small, medium and large. But that has little to do with their size. Airbus predicted the global aviation industry would need almost 40,000 new planes in the next 20 years, according to a market forecast released Wednesday. In announcing the data, the European manufacturer also said …

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First-class cookies: Chocolate chunk knocks out snickerdoodles at American

Written by Zach Wichter @ The Points Guy

So long, snickerdoodle. Make way for chocolate chunk. American Airlines introduced a new chocolate chunk cookie earlier this month for passengers flying domestic first class. The new cookies are produced by Best Maid Cookie Company and were first loaded onto flights on Sept. 11, American spokeswoman Leah Rubertino told TPG. Rubertino said that the new …

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Airbus predicts airlines will need to buy nearly 40,000 new planes in the next 20 years

Written by Zach Wichter @ The Points Guy

Airbus predicts the world’s air carriers will need around 39,000 new planes by 2038. The European manufacturer released that market guidance Wednesday, saying the aviation industry should see annual capacity growth around 4.3% over the next 20 years. Those numbers in Airbus’ projections include freight and passenger airplanes of all sizes. But Airbus believes the …

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Be nice to your gate agents. They have enough to deal with.

Written by Zach Wichter @ The Points Guy

Travel snafus are frustrating. In the heat of the moment, it’s easy to see the customer service agent telling you your flight is delayed or canceled as a personification of the airline — and therefore responsible for your inconvenience. A new survey by the Government Accountability Office shows that passengers regularly take out their frustration …

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How the SFO runway closure is affecting thousands of flights

Written by Zach Wichter @ The Points Guy

San Francisco International Airport’s longest runway (28L/10R) has been closed since Sept. 2 for repairs. Runway 1L/9R is also affected by the work. You may or may not care which specific runways are affected, but if you are flying to or through SFO in the next few weeks, you will likely very much care about …

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Two airlines announced Newark-Paris flights on the same day. It may not last.

Written by Zach Wichter @ The Points Guy

Francophiles of New York City, rejoice. Your options to fly to Paris have just multiplied. On Thursday, Corsair announced a new nonstop service from Newark to Paris-Orly, beginning in June 2020. Mere hours later, French Bee, a low-cost French carrier mostly known in the U.S. for service between California and French Polynesia, said it was …

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Spirit Airlines “gotcha” fees lawsuit moves forward

Written by Zach Wichter @ The Points Guy

A federal appeals court in New York said ultra-low-cost carrier Spirit Airlines must face a lawsuit alleging that it hides fees from passengers who book on third-party websites. Reuters reported that the 2nd U.S. Circuit Court of Appeals sided with 22 passengers who were suing the airline, claiming they were “blindsided” by the extra charges …

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The aviation industry remembers 9/11

Written by Zach Wichter @ The Points Guy

Today marks 18 years since the aviation industry, and much of the world it connects, changed forever. On Sept. 11, 2001, a series of terrorist attacks turned airplanes into weapons and left thousands of people dead. Since then, airport security has gotten tighter, and much about the industry itself has shifted, from the number of …

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Sun Country adds new routes from Madison, Wisconsin

Written by Zach Wichter @ The Points Guy

Sun Country Airlines, the Minneapolis-based low cost carrier, announced that it would start seasonal routes from Madison, Wisconsin to Orlando and Las Vegas on Dec. 19. Grant Whitney, Sun Country’s chief revenue officer said in a statement. “Orlando and Vegas are popular warm-weather winter destinations for our guests in the Midwest. We’ve been very happy …

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There’s a new special-colors plane in the sky: Allegiant’s ‘Vegas Golden Knights’ Airbus

Written by Zach Wichter @ The Points Guy

Most airliners are painted in the colors of the airlline that flies them, but then there are the “special colors” airplanes that excite aviation fans who hunt for them like a birder will chase a rare specimen. Many airlines are hip to the marketing potential of special-color planes, and ultra-low-fare carriers are no exception. Las …

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British (not) Airways: Why there are zero BA flights in the sky right now

Written by Zach Wichter @ The Points Guy

If you were supposed to be flying British Airways on Tuesday, you’re definitely still on the ground. There are absolutely no BA flights aloft at the moment, as the airline goes into the second day of a planned pilot’s strike. Earlier today, there was one single BA aircraft in the sky, but it appears to …

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What you need to know about the British Airways strike

Written by Zach Wichter @ The Points Guy

British Airways has canceled “nearly 100%” of its flights Monday and Tuesday because of a strike threatened by it pilots union. The move has affected British Airways flights arriving to and from U.S. airports, with further flight cancellations possibly extending later into the week. The airline said it has contacted passengers whose bookings are affected, …

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Emirates begins retiring some A380s even as fleet continues to expand

Written by Zach Wichter @ The Points Guy

Emirates, the world’s largest operator of Airbus A380s, is beginning to take some of the super-jumbo jets out of its fleet. That’s according to FlightGlobal, which reported the the Dubai-based airline is implementing a retirement plan that will see some A380s come out of service even as more of the aircraft come off the production line …

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Record summer: TSA’s 9 busiest days ever have all come since May

Written by Zach Wichter @ The Points Guy

Summer is unofficially over, and the Transportation Security Administration has taken the opportunity to take stock of the travel season that closed out. The agency said it screened more passengers than ever — 262 million — between the Wednesday before Memorial Day and the Tuesday after Labor Day. It also screened 164 million bags in the …

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