Reader Question: Jet Airways Demise (Rebookings)

Written by John Ollila @ LoyaltyLobby

A LoyaltyLobby reader sent us a question regarding a KLM issued ticket from Los Angeles to Bangkok that includes two segments on now grounded Jet Airways. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several […]

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Reader Email: United Decides MileagePlus Purchase Fraudulent & Closes Account?

Written by John Ollila @ LoyaltyLobby

United AirlinesA LoyaltyLobby reader sent us an email about a piece we had earlier this month and how United MileagePlus had decided that the buyer’s behavior was fraudulent. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here […]

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Reader Question: Swiss RebookingOn Aeroflot & EC Compensation, Routing Credit And Baggage Delay Compensation?

Written by John Ollila @ LoyaltyLobby

AeroflotA LoyaltyLobby reader sent us a question about rebooking where Swiss has reaccommodated the passenger on Aeroflot. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. Here’s the email from the reader: […]

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Reader Question: Big Booking Mistake Cost $75 Nonrefundable Processing Fee From FlightHub – Is That Legal?

Written by Sebastian Powell @ LoyaltyLobby

We’ve got a Reader Question which actually stems from a friend of mine who made a giant blunder during a flight booking through OTA FlightHub and ended up paying dearly for it. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover […]

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Reader Email: British Airways Irop Disaster & Accommodation Offered At Brothel?

Written by John Ollila @ LoyaltyLobby

BA DisasterA LoyaltyLobby reader sent us an email about irregular operations with British Airways plane in St. Lucia that ended up some passengers sleeping in the lounge floor (had declined accommodation at a brothel – provided by BA). Remember that you can always email us, send a message via Facebook or use Twitter and include photos […]

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Reader Question: IHG Rewards Club Account Compromised Three Times? What To Do?

Written by John Ollila @ LoyaltyLobby

IHG Kimpton EventiA LoyaltyLobby reader sent us an email about her IHG Rewards Club that has now been compromised three times. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. You can access IHG […]

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Reader Email: Royal Ambassador Program Devaluation

Written by John Ollila @ LoyaltyLobby

InterContinental BarclayA LoyaltyLobby reader CC’ed us an email that he had sent to IHG Rewards Club/Ambassador program leadership about eroding benefits. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. You can access […]

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Reader Question: Does Marriott Bonvoy Offer Soft Landings?

Written by John Ollila @ LoyaltyLobby

Marriott Bonvoy Soft LandingA LoyaltyLobby reader sent us a question that is likely interest to many; does Marriott Bonvoy offer soft landings? Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. You can access Marriott […]

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Reader Question: Iberia Requires Return Ticket When Traveling To Europe From The US?

Written by John Ollila @ LoyaltyLobby

IberiaA LoyaltyLobby reader sent us a question regarding need to have a return ticket to your home country or airline will otherwise refuse to transport? Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times […]

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Reader Question: Transferring Points To Singapore Airlines KrisFlyer With Non-Matching Account Names?

Written by Sebastian Powell @ LoyaltyLobby

We have an interesting Reader Question today asking about the requirements of transferring loyalty points from a third party account to Singapore Airlines KrisFlyer. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a […]

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Reader Question: Hilton Be My Guest-Certificate?

Written by John Ollila @ LoyaltyLobby

Hilton Be My GuestA LoyaltyLobby reader sent us a question about the use of Hilton’s Be My Guest-certificate that are issued by corporate for unresolved hotel issues (and sometimes for special promotions). Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & […]

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Reader Question: Luggage Delay To Maldives On American Airlines Issued Award – Who Responsible To Pay For Expenses?

Written by John Ollila @ LoyaltyLobby

Trans Maldivian AirwaysA LoyaltyLobby reader sent us a message regarding a delayed luggage situation while traveling to Maldives and how to get compensated for the necessary items purchased. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several […]

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Reader Question: Qatar Airways Aircraft Swap & From Qsuite To 2-2-2 Configuration?

Written by John Ollila @ LoyaltyLobby

Qatar Airways QsuiteA LoyaltyLobby reader sent us a question by email about an unfortunate situation that happens frequently with airlines and not just with Qatar Airlines – equipment downgrade. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here […]

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Reader Question: InterContinental Royal Ambassador Downgrades?

Written by John Ollila @ LoyaltyLobby

InterContinental Royal Ambassador DowngradesA LoyaltyLobby reader sent us an email about IHG Rewards Club InterContinental Royal Ambassador to Ambassador downgrade that he had received despite spending considerable amount of time and money at ICs in 2018. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to […]

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Reader Question: Are Frequent Flyer Programs Still Worth It For Leisure Economy Class Flyers ?

Written by Sebastian Powell @ LoyaltyLobby

We got a Reader Question yesterday that I though would be interesting to have a look at as it affects many leisure travelers who book low fare tickets: Is it even worth it anymore to participate in a frequent flyer program? Remember that you can always email us, send a message via Facebook or use […]

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Reader Question: XiamenAir Business To Economy Involuntarily Downgrade Compensation?

Written by John Ollila @ LoyaltyLobby

XiamenAirA LoyaltyLobby reader sent us a question about involuntarily downgrade on a XiamenAir flight from Bangkok to Xiamen and difficulty dealing with the Chinese airline getting compensated for it. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & […]

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Reader Question: Travel Insurance Claim Requires A Delay Certificate From The Airline – How To Obtain It?

Written by Sebastian Powell @ LoyaltyLobby

Today we have a Reader Question about how to obtain a delay certificate from the airline for purposes of an insurance claim. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. Dealing […]

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Reader Question: Buying Hotel Or Airline Status From A Website? Is this For Real?

Written by John Ollila @ LoyaltyLobby

Reader Question Status For SaleA LoyaltyLobby reader sent us a link to a website that appears to be selling airline and hotel statuses for cash. Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. Here’s the […]

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