When The “Sharing” Economy Fails — My Terrible Experience Using Turo

For those of you not familiar with Turo, it's a peer-to-peer car marketplace. Think of it as the Airbnb of car rentals. Instead of renting a car from a big, faceless corporation, known for bad service, you rent a car from an individual, and it's facilitated by Turo. About two years ago I used Turo to rent a car for about a week. I had an overall positive experience -- the pickup and drop off of the car went smoothly, the owner was communicative and easy to work with, and there were no issues with the vehicle. Last week, I decided to give Turo another shot, as I've never been too fond of traditional car rental companies. I picked up the car from the owner in Manhattan and noticed immediately that the car had several problems -- the check engine light was on and there were indicators flashing that the car had low coolant, a low right tire, and I later noticed that the rear parking sensor was broken.

Written by BoardingArea @ http://boardingarea.com