Iberia recently offered a promotion where you could get 9,000 Avios points for every flight you booked, up to a maximum of 90,000 points. The real deal was that Iberia had some exceptionally cheap flights and other outlets confirmed with Iberia directly that you didn’t even need to actually fly the routes to get the bonus Avios (but you would forfeit the Avios you get from flying). The points were supposed to post within 10 days of purchase, the offer started on June 21st so points should be posting by now. Unfortunately there seems to be a lot of issues, let’s talk through what they are and any possible solutions.
- Points not posting. As far as I know nobody has had their points post yet, even if they purchased tickets more than 10 days ago.
- Can’t log in. It seems that a lot of people with newer accounts can’t log into their accounts, older accounts don’t seem to be hit as bad.
- Error ‘Iberia block code 03’. This was resolved by calling in.
- Incorrect username/password (even when the username & password are correct). Try logging in via incognito mode.
- Account deleted. I’ve only seen one report of this, not sure what causes it.
- Iberia # deleted on flights. This is a known issue, more on that here.
My Thoughts
At this stage I think Iberia is trying to crack down on people with multiple accounts and that’s why you’re seeing newer accounts locked. I honestly have very low expectations for this promotion working as advertised, I’ll add any other issues people encounter into this post.
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Written by Doctor Of Credit @ https://www.doctorofcredit.com
Written by Doctor Of Credit @ https://www.doctorofcredit.com