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One of the biggest frustrations airline passengers face is delays – but not just because they may not get where they’re going when they’d hoped, or even miss a connection along the way, but because they’re frequently kept in the dark about what’s going on. They don’t know when to expect they’ll actually leave, and often feel like they’re being lied to.
And they sometimes are lied to! But one United Airlines flight today offered a little too much truth.
This was published by BoardingArea, to read the complete post please visit https://viewfromthewing.com/dear-united-airlines-theres-such-a-thing-as-too-much-information-about-a-delay/.