United’s Own Flight Attendants Are to Report Themselves For Providing Slow, Poor Service

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United’s own flight attendants are being encouraged to report themselves for delivering slow or poor service in a new concerted push to win an increase in staffing levels.

The call for flight attendants to self-report incidents in which passengers are left ‘frustrated or dissatisfied’ by their service is being led by the Association of Flight Attendants (AFA-CWA), which is hoping that evidence of poor service will convince the Chicago-based airline to reverse staffing cuts.

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