IHG Rewards Sends Out An Apology Email

IHG did some IT upgrades or data cleaning last weekend that left some member accounts “frozen.” Many readers were sending comments to us that they could not log into their accounts, and when contacting the customer service, if they even got through, they were required to go through the extensive questions for “securing” the account. […]

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IHG Rewards Frozen Account Issue

IHG did some extensive maintenance this past weekend, and some IHG Rewards members have not been able to sign into their accounts ever since. I first thought that this was likely a data processing issue. Companies usually do database and other IT cleaning in the early morning hours on Sundays, and these issues are typically […]

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READER EMAIL: Urgent: IGH locked accounts!

A LoyaltyLobby reader sent us a message about being unable to log into their IHG Rewards account with 2.5M points this weekend. The system claims that the account does not exist. Readers are encouraged to send us questions, comments, or opinions by email, Facebook, Twitter, or Instagram. We’ll try to cover them here several times a week. […]

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IHG Rewards Asia-Pacific New Hotels Double Points

IHG has brought back its bonus points offer for new hotels in Asia-Pacific, excluding Greater China. IHG Rewards members earn double points at these select hotels for stays within six months when they book the “Double Bonus Package for Any Stay” rate plan. You can access this offer on IHG’s website here. READ MORE: IHG […]

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IHG Rate & Bonus Promos October 2021

Here’s a comprehensive look at IHG Rewards promotional opportunities, both rate and points for October 2021. Remember to forward us promotional offers by email that you receive from both hotels and airlines. Of course, you can send questions and comments as well. You can access IHG here. READ MORE: IHG Rewards Rate & Bonus Points And Miles Promotions […]

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IHG Sports Discounted Rate Plan For The US & Canada

IHG has relaunched its IHG Sports rate for stays in the United States and Canada, although I could not pull up the rates for the former while they were widely available on the latter. Eligible IHG Rewards members can book IHG Sports rates discounted by 10% at a minimum and mainly offer flexible cancellation rules […]

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InterContinental Sends Email Promoting Hilton Hotel?

A LoyaltyLobby reader forwarded us an email that they had received from an InterContinental hotel noting that it promotes a Hilton affiliated hotel. Readers are encouraged to send us questions, comments, or opinions by email, Facebook, Twitter, or Instagram. We’ll try to cover them here several times a week. You can access InterContinental Paris – Avenue Marceau […]

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Review: Holiday Inn Express & Suites Los Angeles Airport Hawthorne (CA)

Not too long ago, I did a last-minute “mattress run” for IHG bonus points. Shopping for the lowest-priced IHG hotel in Los Angeles to conduct the mattress run led me to the…
The post Review: Holiday Inn Express & Suites Los Angeles Airport H…

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Reader Question: Royal Ambassador Status Extension?

Royal AmbassadorA LoyaltyLobby reader sent us a question regarding the InterContinental Royal Ambassador renewals for 2022? Readers are encouraged to send us questions, comments, or opinions by email, Facebook, Twitter, or Instagram. We’ll try to cover them here several times a week. You can access IHG’s page for Royal Ambassador status here. READ MORE: IHG Rewards Rate & […]

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