Written by Seth Miller @ PaxEx.Aero
Air Canada and Air Transat received approval from the Canadian government this week to close on their merger, though not without some additional conditions covering slots, loyalty, lounges, and Quebec employment guarantees.
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Tag: Ground Services
WestJet’s flagship Elevation Lounge set to open in Calgary
Written by Seth Miller @ PaxEx.Aero
After two years of planning and construction WestJet’s flagship lounge is set to open at Calgary International Airport. The Elevation Lounge offers a more than 9,300 square feet of space with panoramic views and Canadian-inspired details.
The post West…
AirAsia, Vision-Box boost biometric boarding
Written by Seth Miller @ PaxEx.Aero
AirAsia is pushing hard into biometrics, dramatically expanding its FACES contactless facial recognition system in partnership with Vision-Box.
The post AirAsia, Vision-Box boost biometric boarding appeared first on PaxEx.Aero.
AIX/WTCE 2021 takes a delay
Written by Seth Miller @ PaxEx.Aero
Even as the aviation industry pushes harder and harder for passengers to return to the skies, the companies behind the scenes concede that recovery will be a long, slow path. The latest tell on that front is a decision to delay the Aircraft Interiors E…
American brings food back to the Admirals Clubs
Written by Seth Miller @ PaxEx.Aero
Food is coming back to the American Airlines Admirals Club lounges. The carrier announced plans to resume the complimentary and paid options this month as part of its phased lounge reopening strategy.
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United adds domestic lounge benefit for Global Services members
Written by Seth Miller @ PaxEx.Aero
United’s top frequent fliers just scored a nice improvement to their travel experience. The company’s Global Services members will have access to United Club lounges when traveling on domestic itineraries starting in January 2021. The announcement is t…
Swanky cabins for space or safety: The Weekly Wrap
Written by Seth Miller @ PaxEx.Aero
Swanky space cabins and safer airline cabins lead this week’s episode, while more options for buying blocked seats are reaching the market. Add some more nutritional food on board and this Weekly Wrap is ready to fly!
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American Airlines adds AAdvantage redemption option for Five Star Service
Written by Seth Miller @ PaxEx.Aero
How can you make the loyalty program more relevant for the travelers slowly returning to the skies over North America? Points and travel are not a compelling as they were last year, but American Airlines is hoping that its AAdvantage members will consi…
Slot swappin’ – How New York operations could shift for American Airlines and JetBlue
Written by Seth Miller @ PaxEx.Aero
When the deal was first announced JetBlue and American Airlines chose to keep quiet about potential slot swaps at New York City’s airports. With some time now passed, however, both sides are sharing more. And – pending regulatory approval – it is clear…
Air Canada revamps services as Maple Leaf Lounges reopen
Written by Seth Miller @ PaxEx.Aero
The buffet is out while masks are in. Air Canada begins the reopening its Maple Leaf Lounges this week with a new set of rules and services for passengers.
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SITA, NEC partner for touchless airport experience powered by your face
Written by Seth Miller @ PaxEx.Aero
Touchless travel is top of mind for passengers today. Most developments on that front are for limited scenarios, such as just bag drop or just flight boarding gates. SITA and NEC want to change that through a new partnership launched today. The pair wi…
The “new normal” of travel: FlightPlan survey reveals industry expectations
Written by Seth Miller @ PaxEx.Aero
Traveling by air today brings a new set of challenges and concerns for passengers, but the means to address them remain scarce. A survey conducted as part of the Inmarsat/APEX FlightPlan event earlier this year reveals what industry executives believe …
July’s magic: The Weekly Wrap–3 July 2020
Written by Seth Miller @ PaxEx.Aero
As the calendar rolled over to July the global aviation community saw significant wins. Borders reopened, airlines resumed or increased flight levels. And, perhaps most exciting, lounges are reopening, too. Get details on that and lots more in this edi…
Qantas lounges reopen in Australia, inflight wifi service resumes
Written by Seth Miller @ PaxEx.Aero
Qantas will reopen eleven of its airport lounges to kick off the month of July as travel and venue restrictions ease across Australia. The lounges shuttered on 23 March owing to government restrictions. The reopened lounges will welcome fewer passenger…
JetBlue plans to outsource airport operations at (more) smaller destinations
Written by Seth Miller @ PaxEx.Aero
The cost cutting continues for airlines. Federal payroll subsidies will end on October 1, 2020, and with that the requirement to keep the current staffing levels. For JetBlue this translates into a decision finalized this week to contract out for staff…
Air travel is bouncing back: Can the trend hold??
Written by Seth Miller @ PaxEx.Aero
The restart is on. While the past few weeks have seen offerings and traffic slowly begin to rise this week the pace is clearly shifting, with the US and Europe hitting a number of milestones.
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Going digital with APEX Experience: The Weekly Wrap-12 June 2020
Written by Seth Miller @ PaxEx.Aero
This week we’re going behind the scenes with the APEX Media team to talk about the latest issue of the APEX Experience Magazine, the first all-digital edition in history. Plus Delta’s new plans for inflight connectivity, more connecting options and a w…
From pre-flight massages to COVID-19 testing: XpresSpa pivots to XpresCheck at JFK
Written by Seth Miller @ PaxEx.Aero
Few are traveling and those who are tend to avoid direct interactions at the airport. That’s bad news for XpresSpa, provider of spa services at airports around the globe. The company sees a silver lining, however, as it pivots to deliver COVID-19 testi…
Slivers of normalcy: Air New Zealand lounges reopening
Written by Seth Miller @ PaxEx.Aero
Demand for air travel is up significantly in New Zealand, though still massively below 2019 levels. And now some passengers will have a slightly more comfortable travel experience as the carrier’s airport lounge network begins to reopen.
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TSA implementing lower-touch screening protocols
Written by Seth Miller @ PaxEx.Aero
The TSA screening process will look a little different next time you pass through an airport. The agency is adjusting its passenger screening protocols to reduce touch points where travelers and screeners must interact.
The post TSA implementing lower-…