Written by Seth Miller @ PaxEx.Aero
Blocking middle seats or even sitting passengers every other row is not a problem when load factors hover in the mid-teens, occasionally peaking at 30% for an especially busy flight. But if social distancing rules remain in place IATA executives believ…
Category: Fares
Cranky on the Web: Airline Survival, Refunds, and a Friendly American
Written by CF @ Cranky Flier
Evaporation of travel sector threatens airlines’ very survival – PBS NewsHour
When PBS reached out for this, it was going to be about passenger impacts from the pandemic. By the time I did the interview, the questions had veered into airlines being irresponsible for not having enough cash (thanks to …
Cranky on the Web: Refund Madness, Small Business Struggles, Looking for Deals
Written by CF @ Cranky Flier
DOT tells airlines to refund canceled flights, but don’t count on cash just yet – Los Angeles Times
I had a lot of inquiries come in about this during the week. United and JetBlue have now shifted their stance after DOT slapped them.
I-Team: Customers Fighting To Get Money Back …
Read MoreWhen Airlines Refuse Refunds, There Will Be Consequences
Written by CF @ Cranky Flier
It started with a schedule change policy. United — looking ahead and realizing that it was about to be bleeding cash when it canceled more than half of its flights due to this coronavirus — decided to suddenly scrap its rule allowing refunds when flights changed more than two hours. …
Read MoreA $6,500 Penalty From EVA Thanks to Complex Fare Rules (Tales From the Field)
Written by CF @ Cranky Flier
In my recent post talking about Delta’s move to reconsider change fees, I alluded to one issue we were having with EVA Air here at Cranky Concierge. Several of you chimed in wanting to hear about it, so here we go. Get ready to learn how a small mistake …
Read MoreHawaiian Airlines Basic Economy fares go live
Written by Seth Miller @ Wandering Aramean
The airline will insist that the move is about increasing options. But Hawaiian Airlines launched its Basic Economy fares in three markets today, resulting in a $30 fare increase to passengers.
The post Hawaiian Airlines Basic Economy fares go live app…
Hawaiian Airlines Basic Economy goes live; $30 increase to pax
Written by Seth Miller @ PaxEx.Aero
The airline will insist that the move is about increasing options. But Hawaiian Airlines launched its Basic Economy fares in three markets today, resulting in a $30 fare increase to passengers.
The post Hawaiian Airlines Basic Economy goes live; $30 in…
DLD 259: A classless future
Written by Seth Miller @ Wandering Aramean
What happens when booking classes all go away? We should know soon, and this week’s show has a preview from the inside.
The post DLD 259: A classless future appeared first on Wandering Aramean.
3 Links I Love: Basic Evolves, Lufthansa Design, a Very Crowded Market
Written by CF @ Cranky Flier
This week’s featured link: The Evolution of Basic Economy – an Update – VisualApproach.ioYou might be surprised to learn that … Read More
DLD 259: A classless future
Written by Seth Miller @ Dots, Lines & Destinations
What happens when booking classes all go away? We should know soon, and this week’s show has a preview from the inside.
A pair of delays hit Hawaiian’s growth plans
Written by Seth Miller @ Wandering Aramean
The most punctual airline in the United States is facing a pair of notable delays affecting the company’s revenue. Hawaiian Airlines detailed the impact of aircraft delivery issues and new fare products that did not arrive on time.
The post A pair of d…
A pair of delays hit Hawaiian’s growth plans
Written by Seth Miller @ PaxEx.Aero
The most punctual airline in the United States is facing a pair of notable delays affecting the company’s revenue. Hawaiian Airlines detailed the impact of aircraft delivery issues and new fare products that did not arrive on time.
The post A pair of d…
And So It Begins: Emirates Unbundles Business Class
Written by CF @ Cranky Flier
This year’s April Fools post was about Delta creating a version of “Basic Economy” in its higher cabins. At the … Read More
Delta Introduces Comfort Basic Economy+
Written by CF @ Cranky Flier
As travelers in the US finally get used to the idea of Basic Economy, Delta has decided to make things … Read More
Caution: Pricing Glitch Makes Some Travelers Pay More for Alaska’s Saver Fares in Sabre
Written by CF @ Cranky Flier
Part of the fun that comes with having the Cranky Concierge air travel assistance business is that I get to … Read More
3 Links I Love: Hidden City Ticketing, Mokulele Cuts, California Pacific Tries a Comeback
Written by CF @ Cranky Flier
This week’s featured link: The travel trick that airlines hate – BBC capitalWhen I was in Dallas this week, I … Read More
Southwest Prepares for Battle in California With Fare Cuts (Analysis – Part 2)
Written by CF @ Cranky Flier
Welcome back to the second part of a look at Southwest’s pricing changes in intra-California markets. If you missed the … Read More
Southwest Prepares for Battle in California With Fare Cuts (Analysis – Part 1)
Written by CF @ Cranky Flier
Ever since I attended the Boyd conference way back in August, I’ve been meaning to look at Southwest’s intra-California strategy … Read More
Creating Order from Chaos: Fixing How You Buy Airline Tickets
Written by CF @ Cranky Flier
I don’t really need to even say it, but I will. Buying a ticket from an online travel agent sucks. … Read More
Alaska’s Basic Economy is On Sale in Three Markets
Written by CF @ Cranky Flier
Last week, Alaska released its first Saver (aka Basic Economy) fares into the wild in three test markets for travel … Read More