Written by Seth Miller @ Wandering Aramean
Air Canada and the US Department of Transportation agreed to a $4.5 million fine related to the airline’s failure to provide timely refunds to passengers after cancelling flights in the height of the COVID-19 pandemic.
The post Air Canada escapes nearl…
Category: refunds
Air Canada fined $2 million in DOT settlement
Written by Seth Miller @ PaxEx.Aero
Air Canada and the US Department of Transportation agreed to a $4.5 million fine related to the airline’s failure to provide timely refunds to passengers after cancelling flights in the height of the COVID-19 pandemic.
The post Air Canada fined $2 mill…
Does an airline owe refunds for broken in-flight wifi?
Written by Seth Miller @ PaxEx.Aero
Does an airline owe passengers a refund if their in-flight wifi doesn’t deliver? Currently that answer is murky. And at least one connectivity provider objects to language used in US Department of Transportation efforts to enact some consumer protectio…
Does an airline owe refunds for broken in-flight wifi?
Written by Seth Miller @ Wandering Aramean
Does an airline owe passengers a refund if their in-flight wifi doesn’t deliver? Currently that answer is murky. And at least one connectivity provider objects to language used in US Department of Transportation efforts to enact some consumer protectio…
Air Canada fights back, disputes $25 million DOT fine
Written by Seth Miller @ Wandering Aramean
A year ago, as passengers started pressing Air Canada for refunds against cancelled flights, the airline fought back. Now, in the wake of a proposed $25 million penalty for its actions, the carrier is repeating those positions directly to the US Depart…
Air Canada fights back, disputes $25 million DOT fine
Written by Seth Miller @ PaxEx.Aero
A year ago, as passengers started pressing Air Canada for refunds against cancelled flights, the airline fought back. Now, in the wake of a proposed $25 million penalty for its actions, the carrier is repeating those positions directly to the US Depart…
US DOT seeks major penalty for Air Canada’s no refund policy
Written by Seth Miller @ Wandering Aramean
It took more than a year, but the US Department of Transportation is ready to pursue regulatory actions against Air Canada. Citing a lack of progress in resolving the issue through an agreed consent order assessing a civil penalty, the DOT filed a form…
US DOT seeks major penalty for Air Canada’s no refund policy
Written by Seth Miller @ PaxEx.Aero
It took more than a year, but the US Department of Transportation is ready to pursue regulatory actions against Air Canada. Citing a lack of progress in resolving the issue through an agreed consent order assessing a civil penalty, the DOT filed a form…
Air Canada refunds (finally) coming with government bail-out
Written by Seth Miller @ Wandering Aramean
After more than a year of waiting, tens of thousands of Air Canada customers are poised to finally receive COVID-related refunds. The carrier agreed to convert outstanding credits to proper refunds as part of a C$5.8 billion financial aid package funde…
Air Canada refunds (finally) coming with government bail-out
Written by Seth Miller @ PaxEx.Aero
After more than a year of waiting, tens of thousands of Air Canada customers are poised to finally receive COVID-related refunds. The carrier agreed to convert outstanding credits to proper refunds as part of a C$5.8 billion financial aid package funde…